VELORA MAGNETIC PORTABLE POWER BANK

SPECIFICATIONS

Battery Type: Lithium Ion Battery,Li-Polymer Battery

Brand Name: VELORA 

Certification: RoHS,CE,FCC

Features: Wireless Charge,Digital Display

High-concerned chemical: none

Input Interface: USB Type C

Max Output: 20W

Model: FHT

Origin: Mainland China

Output Interface: USB-A,USB-Type C,Wireless Charger

Shell Material: Plastic

Support Quick Charge Technology: Two-way Quick Charge

Type: Magnetic power bank

Specifications:

Battery Capacity: 10000mAh (3.85V/38.5Wh)

Input (Lightning): 5V⎓2A

Input (USB-C): 5V⎓2.6A; 9V⎓2A

Output (USB-C): 5V⎓3A; 9V⎓2.22A; 12V⎓1.67A 

Output (USB-A): 5V⎓3A; 5V⎓4.5A; 9V⎓2A; 12V⎓1.5A

Output (Wireless): 5W/7.5W/10W/15W

Total Output: 5V⎓3A

Packaging: Color Box

Accessory: USB-A to USB-C Cable (0.3 m) * 1

10000mAh Magnetic Wireless Power Bank

Compatible with iPhone 12/13/14/15 Series

Just Snap to Charge

22.5W/PD 20W Fast Charging

USB-A :Output 22.5W

USB-C : Input 18W

Output PD 20W

Charge Even 3 At Once

Foldable Phone Stand

Fast Charging Both Ways

Slim and Lightweight

Slim :19.5mm

Put in Any Pocket

6+ Safety Protection

Short Circuit Protection, Over-Voltage Protection, Over-Charge Protection, Over-Discharge Protection, Restore Protection, Over-Power Protection

10000mAh Pocket-Sized Power

Unparalleled Compatibility

Specifications

Dimensions

Packaging Display

Return & Refund Policy

At Velora, customer satisfaction is our top priority. To make your shopping experience as smooth and hassle-free as possible, we offer a simple, customer-friendly return and replacement process.

1. Defective, Damaged, or Incorrect Items (100% Guaranteed)

If your order arrives damaged, defective, or incorrect, you do not need to worry about the hassle or cost of shipping the item back to us.

To claim a replacement or refund:

Contact our support team at supportvelora665.store@gmail.com within 14 days of delivery.

Include your Order Number and a clear photo or short video showing the issue.

Once verified by our team, you can choose one of the following options immediately:

Free Replacement: We will ship a brand-new item directly to your address at zero extra cost.

Full Refund: We will issue a 100% refund back to your original payment method.

100% Store Credit: Get store credit immediately to use on any other item in our store.

2. Change of Mind / Standard Returns

If you change your mind about a purchase and the item is undamaged and unused, we want to make it right for you while saving you international return shipping fees and delays.

Instead of requiring you to ship the item back:

Store Credit: We can issue you a Store Credit / Gift Card for the full value of your item so you can pick something else you love.

Partial Cash Refund: Alternatively, we can issue a partial cash refund back to your card/bank account, and you get to keep the item, no shipping back required!

How to Contact Us

For any return or refund requests, please reach out to our customer care team at supportvelora665.store@gmail.com with your order details. We aim to review and resolve all requests within 24–48 hours.

Shipping & Delivery Policy

We work hard to ensure your order arrives as quickly and smoothly as possible.

1. Processing Time

All orders are processed, packed, and dispatched within 1 to 3 business days after payment confirmation.

Once shipped, you will automatically receive an email with your tracking number.

2. Estimated Shipping Times

Standard Delivery: 7 to 21 business days maximum.

Note: On average, most orders arrive within 7 to 14 days, but please allow up to 21 business days during peak order periods or customs processing.

3. Order Tracking

Once your package is in transit, you can use your tracking code on our site or via our confirmation email to track your delivery status in real-time.

4. Address Corrections

Please ensure your delivery address is accurate at checkout. If you need to make changes, contact us within 12 hours of placing your order at supportvelora665.store@gmail.com